Dates: May 1, 5, 8, 12, 19 & 26, 1 - 2:30 PM ET (Zoom Meeting)

Cost: $100 per participant / $85 for 2 participants from the same organization / $75 for 3 participants from the same organization

60 participants max.

*Please note, all registrants will be provided with a link to the recording and presentation slides following the sessions. The recording will be available for 60 days.

A 6-part bootcamp where you'll get the strategies and systems to organize, automate, and grow your most important relationships, so you can build financial resilience without doing everything manually.

Many small nonprofits and charities are managing their most important relationships across spreadsheets, sticky notes, disconnected email lists, and tools that don't talk to each other. But imagine if you had a clear strategy for every relationship you manage. If you knew exactly who your donors, funders, volunteers, and community members are, where they are in their journey, and exactly what to do to turn one-time supporters into long-term advocates. The nonprofits and charities that have built long-term financial resilience didn't get there by working longer hours or relying on one person's memory to keep everything running. They got there by building smarter systems that free up more time they can spend with the communities they are trying to serve.

In this live 6-part bootcamp, you'll build the relationship management infrastructure your mission has always deserved, and leave with a live system, a clear strategy, and the foundation to build real financial resilience.

This bootcamp is for you if you're leading solo or working or on a small team of less than 10 at a nonprofit or charity, you're ready to stop managing relationships manually, and you want to build a system that works for how your organization operates. Whether you already have a CRM that isn't set up properly, or you're starting from scratch and don't know where to begin, you're in the right place.

What tools do I need before starting?

None. You don't need any specific tools or software before joining. In Part 1, we'll take a holistic look at how your organization operates, map out exactly what your tool stack needs, and assess what tools you already have and decide what you need. From there you'll have a clear picture of whether to stick with what you have, make a switch, add on, or start fresh.

Hailey will share her recommended platform, Echo Growth Engine, which is what she'll use to demonstrate and build throughout the series. Participants will have the option to sign up for a free 30-day trial and follow along in real time, implementing directly as each session unfolds. If you already have a CRM you're happy with, you're welcome to use that instead. The strategy and frameworks Hailey teaches work across any platform.

This bootcamp is not a passive learning experience. Between each 90-minute session, you'll need to dedicate approximately 2-3 hours to completing the implementation work, so you arrive at the next session ready to build on what you've done each week. By the end of Part 6 you'll have a fully configured, live system, but only if you put in the work between calls.

In this bootcamp, we'll cover:

Part 1: Identify Your Software Gaps

We'll take a step back and get a clear, holistic understanding of how your organization operates and where the gaps are. We'll map out the features and functions you need in your tool stack and use that to create a clear picture of exactly what tools to keep and what tools need to be added on to fill the gaps. Hailey will discuss different options for your tech stack, answer questions about what you are already using, and walk through her recommended platform in detail. After this session, you’ll know exactly what you need to subscribe to so you can run your marketing, operations and automations smoothly. Note: All software subscriptions are paid for separately from this bootcamp.

Part 2: Map Your Customer Journey

You'll get crystal clear on who your contacts are, what they need from you at every stage of their journey with you, and where your biggest opportunities are to save time and deepen relationships. We'll use that to map out your pipelines and define your journey stages, so everything you build in Parts 3 through 6 has a clear purpose and a strategy behind it.

Part 3: Build Your Contact Structure and Segments

You'll build a contact structure that turns scattered spreadsheets, sticky notes, and inherited databases into one organized system where every relationship has the context your team needs to follow up with confidence. We'll cover how to consolidate and clean your contact lists, plan your segmentation strategy, and identify the information you need about each contact. Then we'll upload everything into your CRM together, so every relationship has context, every record tells the full story, and your database is organized and ready to use immediately.

Part 4: Build Your Pipelines and Form

sYou'll build the pipelines that show you exactly where every relationship stands, so nothing gets stuck, no deadline gets missed, and no warm contact goes cold by accident. We'll build the pipelines and stages you mapped in Part 2 into your actual CRM and create your intake forms and embed them on your website so new contacts flow directly into the right pipeline the moment they reach out. This will become the foundation to building your automations.

Part 5: Optimize and Automate Your Follow-Up

You'll learn how to automate the follow-up that's currently done manually so your relationships stay warm without adding to your plate. We'll cover what's possible to automate, what is best to automate, what needs a personal touch, how to write your email sequences, and how to build your workflows. We'll connect your other tools too, so everything is integrated and connected.

Part 6: Go Live and Keep the Momentum Going

You'll learn how to test everything before going live, build your standard operating procedure library so your whole team knows how the system works, and map out the daily and weekly habits that keep your data accurate and your relationships moving forward long after the series ends.

You'll leave with more than a working system. You'll leave with the strategy, the infrastructure, and the daily habits that mean your most important relationships never go cold, your team always knows what to do next, and you finally have time to focus on the work that moves your mission forward.

But support doesn't stop when the calls end. Between sessions you'll have access to the Scattered to Strategic Community, a private online space where you can ask questions, share wins, troubleshoot with other participants, and get support from Hailey between calls. You'll have lifetime access to the community after the bootcamp ends, so the connections and resources you build here stay with you long after Part 6. Inside the community you'll also find:

• Session recordings posted after each call so you can revisit anything you missed or want to go deeper on.

• Templates, worksheets, AI prompts, and implementation guides to support you through each week's build work so you're never starting from a blank page.

• 30+ video walkthroughs organized by topic covering the full feature set of Echo Growth Engine, available as a bonus for participants who choose to use the platform so you can move through the implementation work at your own pace between sessions.

Meet Your Coach

Hailey Walker is the Founder of Echoroot Growth Consulting, where she helps small nonprofits and charities build the strategic systems that make financial resilience possible. With over 10 years of experience in communications and marketing strategy, she has helped organizations save 20 or more hours a week, increase donations by 35%, and build the kind of relationship infrastructure that means funders renew, donors give again and again, and nothing falls through the cracks. Hailey has been where you are, and she built Echoroot to give mission-driven leaders the systems they need to have a bigger impact in their communities.

The DEFNP workshop series will offer tailored programming designed to match ENGOs on their decolonial (un)learning journeys. In Spring 2026 members of the ENGO sector will be able to choose one of three workshop tracks: Introduction to Decolonization in the ENGO Sector, Advanced Decolonial Theory and Application or For Indigenous Ears Only - A Space for Reflection and Action. Each series consists of four three-hour sessions.

Collectively, Decolonizing ENGO-First Nation Partnerships fosters:

Awareness of settler colonialism and the ways it potentially harnesses civil society;

Understanding about how Canadian law such as the Indian Act and the Income Tax Act has suppressed Indigenous governance systems;

Awareness that Indigenous peoples have unique inherent political and legal systems, with which ENGOs may want to form partnerships;

A better understanding about how to navigate partnerships with Indigenous communities that promote decolonial environmentalism;

A stronger sense about how to identify and explain individual and organization social locations (i.e. positionalities) as part of ethical partnership development;

Promoting the resurgence of Indigenous self-determination in the Canadian ENGO sector.

How to choose your stream:
ENGO representatives may self-select from the three workshop tracks based on their previous learning experiences with decolonization content.

Introduction to Decolonization in the ENGO Sector is designed for first-time learners and those with limited comfort exploring the Session topics. Sessions will be lecture-style making limited space for group discussion. Breakout rooms will be used intermittently to encourage first-time learners to practice discussing topics and gain confident understanding of materials.

Advanced Decolonial Theory and Application is designed for ENGO representatives who have experience with session topics and are ready to take chances by participating in potentially uncomfortable conversations to expose the root issues at play. These spaces are designed with safety of participants in mind with the goal of exposing the potential reproduction of colonial thinking/doing within the ENGO sector. Sessions will be conversational while making use of lecture-style teaching.

For Indigenous Ears Only - A Space for Reflection and Action is designed for Indigenous people who work within the ENGO sector and seek to connect with others to discuss experiences and vision decolonial pathways forward. These session agendas will be co-developed with participants.
Register Intro
Introduction to Decolonization in the ENGO Sector

Wednesdays, March 11, 18, 25 & April 1, 1-4 PM ET

Cost: $100 (Register 2 spots, get the 3rd free)

70 participants max.

All registrants will be provided with a link to access the recordings and presentation slides for 60 days following each session.

Session 1: Settler Colonialism 101

Introduce ENGO representatives to the fact that colonization is a structure and not an event. Identifies key ways that colonialism moves through individuals and organizations.

Session 2: Positionality

ENGO representatives learn how to articulate their social location within a settler colonial state, and in relation to potential Indigenous partners.

Session 3: Inherent Indigenous Governance 101

Introduce the fact that Indigenous nations have their own sources of political authority that they can (and do) draw on when addressing environmental issues. Examples provided.

Session 4: Building Better Relations

ENGO representatives will road test ways they can implement previous workshop key points to re-imagine partnerships with Indigenous nations.

Instructor:

Philippe Blouin is an anthropologist and translator. His PhD, completed at McGill University in November 2025, studies how Kanien'kéha:ka (Mohawk) political philosophy challenges Western views of relating, and belonging. In particular, his work focuses on the Two Row Wampum, whose conception of alliance based on the respect of difference provides an ethical and methodological framework for settler-Indigenous relationships.

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Register Advanced

Advanced Decolonial Theory and Application

Thursdays, April 2, 9, 16 & 23, 1-4 PM ET

70 participants max.

Cost: $100 (Register 2 spots, get the 3rd free)

All registrants will be provided with a link to access the recordings and presentation slides for 60 days following each session.

Session 1:  Diagnosing Settler Colonialism in the Enviro Sector

Participants will be asked to share ways in which they have diagnosed and traced power in social justice movements and/or in the ENGO sector. This workshop will make space for discomfort as part of promoting decolonization.

Session 2: Inherent Indigenous Governance

A mix of advanced and introductory theory, this workshop delves into legal and political pluralism, naming the fact that Indigenous nations have their own sources of political authority that they can (and do) draw on when addressing environmental issues.

Session 3: The Nonprofit Industrial Complex

ENGO participants are introduced to theories and examples describing the Nonprofit Industrial Complex and the “Shadow State.” Purpose is to show how settler colonialism structures civil society.

Session 4: Decolonizing ENGO-First Nation Partnerships

This workshop delves deep into how ENGOs can partner with Indigenous nations beyond the Nonprofit Industrial Complex while promoting deference to inherent Indigenous political leaders.

Instructor:

Dr. Les Sabiston (Red River Métis) is from Aswahonanihk (Selkirk), Manitoba. Working at the intersections of political, legal, and medical anthropologies, as well as Indigenous Studies, Les’ work brings together critical social theories of colonialism, race, class, gender and sexuality with the political commitments of decolonization and aspirations of realizing alternative worlds informed by Indigenous futures. A guiding principle to his work has been to develop a more robust understanding of the ongoing process of encounter with Indigenous peoples in Canada, that is, how the state and its people interact with and understand themselves in relation to the original peoples of this land.
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Register IEO

For Indigenous Ears Only - A Space for Reflection and Action

Mondays, March 2, 9, 16 & 23, 1-4 PM ET

70 participants max.

Cost: Free

The Indigenous only space will be collaborative in nature but critical in approach. This track is a space for Indigenous folks within the ENGO sector to come together to discuss their experiences and work, with an eye to taking a position on what the sector might need to do in order to promote decolonization. Participants will use the first session to define our goals for the remaining three meetings. Therefore, session topics named here are proposals only.

Session 1:  Naming the Cannibal: Settler Colonialism in the ENGO Sector

Session 2: Proposed topic: Reflections on working in the ENGO Sector

Session 3: Proposed topic: Centering Indigenous Thought in the ENGO Sector

Session 4: Proposed topic: Visioning a Decolonial Environmental Sector

Instructor:

Jocelyn Cheechoo is a member of Moose Cree First Nation and is the Senior Specialist for Hudson and James Bay Lowlands for WWF Canada.  She has extensive experience working with and for First Nation communities on their territories on issues and projects related to climate change, waste management, research, land use planning and energy.  Jocelyn practices cultural harvesting with her family and is also reclaiming and learning the language her grandparents spoke, Cree L-dialect.
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